Shipping Policy

1. Order Processing

• All orders are processed within 1–3 business days after confirmation.
• Orders are not processed or shipped on weekends or public holidays.
• In case of high order volumes, processing may be slightly delayed.

2. Shipping Time

• Estimated delivery time is 3–7 business days, depending on your location.
• Remote areas may take longer for delivery.
• Delivery timelines are approximate and may vary due to external factors.

3. Shipping Charges

• Shipping charges, if applicable, will be calculated and displayed at checkout.
• Free shipping may be offered on selected orders or promotions.

4. Order Tracking

• Once your order is shipped, tracking details will be shared via email or message.
• Customers can track their orders using the provided tracking link.

5. Delivery Issues

• If your order is delayed, lost, or not delivered within the expected time, please contact customer support.
• Ensure that the shipping address and contact details are correct at the time of placing the order.

6. Failed Delivery Attempts

• If delivery fails due to incorrect address, unavailability, or refusal, the package may be returned.
• Re-shipping charges may apply in such cases.

7. Damaged Packages

• If the package appears damaged at the time of delivery, it is advised to refuse acceptance or record an unboxing video.
• Report the issue within 48 hours with proof for resolution.

8. Contact Support

For any shipping-related queries or assistance, contact:

info.rkthecouture@gmail.com